A progressive credit union with a mission squarely focused on helping their members build better lives, Wescom is closely aligned with Little’s own vision to provide breakthrough ideas that create a better future for people. We recently collaborated to design a unified service experience that improves their visibility, grows membership and provides a differentiated experience for Wescom’s local members.
The story of a Japanese grocery brand offering a far more localized experience, one that provides customers with a sense of ownership and belonging in it’s new Californian neighborhood.
Un-Banking the Bank
If it’s been a long time since you visited your local branch, statistics show you’re in good company. Adoption of electronic mobile banking has resulted in a decrease of in-branch foot traffic for many financial institutions. Chelsea Groton Bank sought to combat this trend by rethinking what a bank can do for its customers – to create an environment that fosters learning, connecting & problem solving. Our resulting design is based on a sound strategy for transforming the transaction through education and mentorship towards financial well-being.
Downtown Credo is a recent client of ours; a not-for-profit business with a small product and a large mission intent on using creativity as a conduit to affect positive change in the community. The name Credo is defined as ‘an idea, or set of beliefs that guides the actions of a person or group’. So what better way to illustrate our focus on storytelling than with a project that’s closely aligned with our own values. Our story of Credo focuses on the power of design to influence the lives of the people we design for … how breakthrough ideas can create a better future. READ MORE
Our Brand Experience Studio recently curated a collection of stores that identify emerging global retail trends, referencing benchmark projects conceived at the intersection of visionary and ambitious thinking. The examples explore innovative and award-winning approaches, technologies and materials that make up todays retail environments and we invite you to view the presentation online. Before you do, a little background and some highlights on the Retail Design Institute’s 45th International Store Design Competition & Gala celebrating those influencing our Industry …
Who would have thought it – a Brit, living in California, guiding hundreds of visitors around NYC. For the second year in a row, I was invited to present at NRF’s 105th Annual Convention & EXPO last month. The event boasts more than 33,500 attendees, miles of EXPO, mind-bending technology and dozens of thought-leadership sessions. I took the opportunity to invite three retail brands to join me on stage – Chris Derringer, IT Leader at Microsoft Retail, Nick Stowe, CEO of Nixon and Jonathan Luster, Vice President Market and Concept Development at Lowes, each offering our attendees a unique perspective and insight. READ MORE
Sitting on a panel and reviewing leading design submissions from around the globe is a tremendous privilege – lots to be inspired by and plenty to learn from. I recently had the opportunity to chair the judging for the 43rd International Store Design Competition, which celebrates exceptional global retail design projects in over 20 categories from full-line department stores to manufacturer’s showrooms.
Five best practices rose to the surface throughout this judging process that may be of benefit to you or someone you know who is preparing for a competition: READ MORE
I’ve always been inquisitive by nature and while I’m a far cry from an ‘extreme adventurer’ I have a wanderlust where I’ve always sought out new experiences. I was reminded of one such experience when having dinner at the DDI Forum’s Design Awards ceremony the other week in Napa Valley. Sitting next to the Senior Global Director of Creative Services for Timberland – I was recounting the story of my very first pair of Timberland boots.