Woulda, Coulda, Shoulda: Part Two, Post-Occupancy Review

This is the follow up to this post about clinic staff experiencing post-occupancy regrets and how to make resolving their concerns a productive part of the design process.

Perhaps regret is too strong a word here. When I heard that there were a lot of “complaints” about one of our clinics from the staff, I was concerned that the litany of small criticisms that had dogged the construction process (since we were dealing with a contractor who had a very elastic view of quality and schedule), would have to be rehashed in a post mortem. READ MORE

December 14th, 2012 | Comments Off | Live & Learn